What’s the first thing that you focus on in this picture? Most likely it’s the boxer in the middle, right? Indeed, most attention usually goes to the main actor on stage.
But there’s more than meets the eye; the coach in front of the fighter, taking care of him while working on boosting his confidence. Or the coach next to him, giving pointers on how to address the next round. Or perhaps even the helmet protecting him. It’s these elements that I want to talk about here as in my view (TLDR:), top performance depends more on the support you get than on individual skills or talent you possess.
“Top performance depends more on the support you get than on individual skills or talent you possess”
In this case, the boxer was me. About 6 weeks ago I was asked if I wanted to join the FinTech Fight Club, a boxing event to raise money for 2 important charities. Perhaps not really realising what I was in for, I confirmed immediately. Charity?: fantastic! Boxing 3 rounds of 3 minutes?: “How hard can it be….?”
Well well well, long story short, IT’S HARD!
The group of volunteers was introduced to some amazing coaches, who had the impossible task of turning a bunch of unskilled office workers into confident fighters in less than 6 weeks. We started training immediately. 2-3 times a week. How to breathe. How to move. How to defend yourself. How to throw punches. And, how to get fit. But most of all, how to build confidence to step into the ring with another fighter and engage.
And confidence is the key part! Top athletes will tell you that the moment that you start doubting yourself, your skills or your material, performance goes out the door. To have this confidence, training is important, but it is absolutely essential that you know that what ever direction the fight goes, you have the support to adapt and move on.
“The magic outside the limelight”
This is what I call the “Magic outside the limelight”. It is the support that is not immediately visible to the outside world that makes all the difference. It is the people working hard to put their fighter in the best position possible. And it is the materials that don’t fail at the time you need them most.
In the business “arena” things are not much different. In companies, the “fighters” in the limelight are those taking care of the clients, or representing the brand of the company. Sometimes this feels like a real boxing match, taking punches from all sides: Increase revenues! Improve customer satisfaction! Execute your controls! Demonstrate compliance! How can you possibly do all these things at the same time.
This is were your support system comes in. It is mostly invisible to the outside world and rarely gets the credit it deserves, but without it even the best business person will fail. To deliver peak performance in business, especially in a regulated environment, you need 3 key essential support elements:
We often see a lot of focus on just 1 or 2 of these elements. Banks have lots of procedures but lack good technology. Technology companies will often promise you that with just their amazing tech all your problems will go away. But we often forget how important the humans are that make it happen.
The boxing experience has given me a renewed appreciation of how important the right support team is, both in sports and in business. It makes me grateful for the amazing team we have at Governance.com that delivers great solutions to our customers every day. And for the incredible coaches that helped me survive the FinTech Fight!! 🙂
It time to put the people that make things happen in the background in the spotlight! If you know anyone that deserves to be in the light, tag them with #celebratesupport!
Any supporters?….. 😉
The coaches in this article can be found at Uplay Martial Arts center in Beggen, Luxembourg. Check them out here: https://www.facebook.com/uplayluxembourg/
The FinTech Fight Club was organised by the Luxembourg House of technology: https://www.lhoft.com/
The charities can still be supported at: https://www.gofundme.com/fintech-fight-club-luxembourg